Welcome to our Information Update Request page! Here, you’ll find clear and comprehensive steps to update your legal name, address, or email associated with your certification account. Whether you need to make significant changes or minor corrections, we guide you through each process to ensure your records accurately reflect your current details.
Name and Address Changes:
Applicants seeking a legal name change or an address update for an approved certification application must formally submit their request through their individual online certification application.
Applicants requesting a legal name change are required to provide legal support documents. The following two documents must accompany the application:
- One of the following additional legal documents as proof of name change: certified court order, marriage certificate, or divorce certificate.
AND
- Current government-issued photographic identification (e.g., driver’s license, passport) with the new legal name.
Individuals who require minor edits or corrections to their name may submit a request directly to [email protected]. Please note, requests cannot change names to nicknames or aliases.
Notification of Change Requests:
Upon approval, our records are promptly updated to reflect the changes and the applicant is notified accordingly. Applicants may log into their online application dashboard to see the changes. Certified applicants can access their updated certification document online via the online application dashboard. In cases of denial, applicants are informed via email.
Step by Step Instructions: Please find instructions in our Resource Library or select below.
- Legal Name Change Request
- Change of Address
- Email address change request:
- Individuals seeking to update their email address may submit a request directly to [email protected].