Medi-Cal Peer Support Specialist Certification

Please note that it may take 30 days to process your application.

Navigating the Certification Application Process

Embarking on the path to become a Certified Medi-Cal Peer Support Specialist is an exciting endeavor, and we’re here to make the journey as smooth as possible. This application process page is designed to provide you with a clear roadmap for achieving your certification goal. From the initial steps of submission to the final confirmation of your certification, below is your compass for understanding the ins and outs of the process. You can read it all through or navigate directly to a particular section.

Certification Overview

  1. Step one is to register on this website to create an account, then watch a mandatory orientation video.
  2. Next, you will complete your application. This will include uploading your verification documents to the application before submitting. 
  3. Once your application is completed, you must pay the application fee.
  4. CalMHSA’s Program Specialists will review your application. The review process may take up to 30 days. If there is anything that needs to be revised, you will receive an email with information on what and how to update your application. 
  5. Once your application is approved, and you have completed your Medi-Cal Peer Support Specialist training from one of our approved training providers, you will need to return to your application and upload your certificate of completion.
    • Note: The application for certification is approved for 12 months from the date of initial approval. Candidates have up to 12 months from the date of approval to complete the certification process, including taking the certification exam. The initial approval period begins upon receipt of formal notification. Each application for certification has a different date of expiration. Candidates can log into their own account profile and view their “valid through date,” to see their application expiration date.
  6. CalMHSA will review your uploaded training certificate and notify you of the status of your application within 14 days. Once your training certificate is approved, you will receive an email informing you that you are eligible to move with the next steps toward certification and instructions on how to pay the associated fee for the Certification Exam. Please note that training certificates are valid for two years from the date of completion.
  7. Pay the Certification Exam fee by following the instructions in the email received. 
    • Note: Exam requests require at least 14 days for review. Exam requests made less than 14 days from  application expiration date cannot be processed. Candidates are strongly advised to plan their exam requests accordingly to ensure sufficient processing time.
  8. CalMHSA will send you detailed information on how to schedule your appointment to take the exam within 14 days of paying your exam fee. 
  9. Schedule your appointment to take the certification exam by following the instructions in your email. Ensure you prepare for the exam and that you are aware of all the regulations, rescheduling requirements and that you prepare for the day of your exam for your in-person or online exam.
  10. Sit for your scheduled certification exam. The results of your exam will be displayed on your computer screen immediately following the exam. If you do not pass, you will have to pay an exam retake fee and repeat steps 7- 10.
  11. CalMHSA will send you a notification email 7-14 days after taking your exam with the status of your exam and how to access your certification document. In the event you did not pass the exam the email will contain information on how to submit your payment to initiate an exam retake request.

The Medi-Cal Peer Support Specialist Certification exam is administered by CalMHSA with third party proctoring by Pearson VUE. The certification exam is available through on-line live proctoring and in-person at local test centers in California. Candidates who meet requirements towards certification and have been approved by CalMHSA may schedule their certification exam.

On the day of testing: 

  • All candidates are required to provide a valid, government-issued photo ID. The photo ID must match the first and last name of the candidate’s letter of approval. Candidates will not be permitted to take the exam without proper identification. Please note: The exam proctor will need to see the original government issued identification at the time of the exam. Neither a digital nor photocopy of the identification will be accepted as a form of identification for testing. 

  • All candidates must read and select ‘YES’ to the testing rules, security statement and non-disclosure agreement (NDA) to begin the exam. If the candidate does not agree, they will not be permitted to proceed with taking the test and will forfeit the test fee. If “DECLINE” is selected, the test session will immediately end.

Candidates testing in-person at local test centers are encouraged to follow guidelines to ensure a good testing experience. We encourage you to watch this short video to learn about the in-person check-in process and test experience, so you’re prepared on the day of the exam.
Candidates testing online are highly encouraged to use their personal computer, as work computers often have firewalls or other security challenges that may hinder the examination experience. Candidates are strongly encouraged to perform a computer system test prior to the examination day on the computer they plan to use for the examination. Candidates taking the exam online are highly encouraged to review the Online Exam Instruction Guide in its entirety to be aware of all testing policies and procedures.

Certification Timeline

Step 1
Register and Watch Orientation Video
Step 1
Step 2
Complete Application
Step 2
Step 3
Pay Application Fee
Step 3
Step 4
Take 80-hour Training & Upload Certificate

Training certificates are valid for two years from the date of completion.

Step 4
Step 5 - Up to 14 day processing time
CalMHSA Review & Approval of Training Certificate

The application for certification has been approved for 12months from the date of approval.

Step 5 - Up to 14 day processing time
Step 6
Pay Exam Fee

Payments made less than 14 days from  application expiration date will not be processed. 

Step 6
Step 7 - Up to 14 day processing time
CalMHSA Sends Exam Registration Email
Step 7 - Up to 14 day processing time
Step 8
Schedule Your Exam Appointment
Step 8
Step 9
Take and Pass Exam
Step 9
Step 10 -Up to 14 day processing time after your exam
CalMHSA Emails You Formal Notification
Step 10 -Up to 14 day processing time after your exam